How To Place A New Order

How to Place a New Order with NAN – What You Need to Know
Welcome! This guide walks you through how to place a new appraisal order through NAN—whether you're using Appraisal Scope, a lender portal, or submitting a quote request through our website.

✅ Ways to Place an Order

There are two main ways to place a new order:

1. Log in to Appraisal Scope using credentials provided when you registered as a broker or lender.
2. Submit a quote request directly through our website at nan-amc.com.

Note: Some lenders require you to place orders through their own portal, which then feeds into Appraisal Scope or ValueLink. In these cases, you must follow the lender's portal instructions.

Logging In

• If you don’t have an account yet, go to nan-amc.com and click on “Register”.
• Select the registration type that matches your role (Broker, Lender, etc.).
• After registering, you’ll receive a welcome email with login credentials to access Appraisal Scope.

Placing an Order in Appraisal Scope

1. Log in to your Appraisal Scope account.
2. Click “New Order” in the upper right-hand corner.
3. You’ll be taken to the order entry screen with multiple fields to complete.

Key Information to Fill Out

• Appraisal Form – Make sure this matches the Property Type (e.g., 1004 for Single Family, 1025 for Multi-Family).
• Client Displayed on Report – Who the report is being delivered to.
• Loan Type – Conventional, FHA, VA, etc.
• Property Address – Double-check spelling and ZIP code.
• Intended Use and Form Type – Clearly state the purpose of the appraisal.

Inspection Contacts & Property Details

• Select Occupancy Status (Owner-Occupied, Tenant, Vacant).
• Fill out email and phone number for the best contact for scheduling.
• Choose the “Best Person to Contact” to prevent scheduling delays.
• Use the Additional Commentssection to include:
  • Gate codes
  • Lockbox info
  • Special instructions
  • Third-party payment requests

Submitting the Order

Once all the fields are complete:

• Click “Submit”
• Congratulations! Your order has been sent to NAN.

We’ll begin processing immediately and keep you updated every step of the way through the platform or by email.

Pro Tip: Help Us Help You!

• Include as many details as possible in the Additional Comments section.
• If a third party is paying, note that clearly in the order.
• Provide accurate contact info for faster scheduling.